The X-Way was a 2 day workshop sponsored by Nokia and Microsoft that focused on ideas, strategies and discussion around improving Mumbai city. Ben & Andrew moderated the workshop, keeping it challenging as twenty creatives and innovators came together with many, many city ideas.
One of the interesting exercises was listing things we love and hate about Mumbai. It was heartening to see that the 'love' pile was so much bigger despite Mumbai's numerous faults.
When discussing Mumbai's numerous problems, traffic cannot be ignored. Everything to do with traffic and way-finding is contextual. Signage is missing in a lot of places. When pedestrians give directions, the meaning may be different depending on the tone of their voice, how they stand, hand gestures and language. Honking has varied meanings depending on frequency, tones, loudness and the length of each honk. The city is a hotbed of large scale issues and topics of interest.
My team eventually looked at pavement ownership as a microcosm of health and sanitation. How could we encourage and create value in a public space such as pavement. We were in posh areas of Mumbai, and even here we found street hawkers taking ownership of pavements (in a good way) keeping them clean and ensuring their part of the pavement was maintained. Eventually we focussed even further and came up to a sugarcane vendor. Could we come up with something to help him wash the glasses in his stall while he was busy doing a million other things like making the juice, serving and cashing. A lot of times hygiene and proper washing was way down in his priorities while multi-tasking.
The final concept after two days of guerrilla research and quick prototyping was the 'jugaad dishwasher' - a mechanically automated machine that washed glasses saving the vendor time and effort as he ran a one-man operation. The washer connects to the juice machine itself so it doesn't need electricity to run. Soap is optional here since most vendors do not use soap. Overall the 'jugaad dishwasher' concept could also work for other street hawkers, juice vendors and with a few upgrades could even save time in someone's kitchen.
Check out some photos of the prototype we made. The video below has a few shots of us talking to sugarcane vendors.
The rotating juicer translates into the up and down movement of the simple washer, which repeatedly rinses the glasses. The trough can be easily refilled and cleaned and occupies minimal space.